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Dear Days of Wonder customer:
This is an automatic response showing that your message was received.
*** WARNING: DELAYS FOR REPLACEMENT PARTS *****************
Because of an ongoing reorganization for managing replacement parts, you should expect long delays (weeks) before the situation goes back to normal. Your message is not lost. We thank for your patience and your understanding processing your request.
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Your Ticket Number is [Ticket#: 2016021310000165].
Make sure you use this number in all future correspondence with us about your request.
Note that simply sending a `reply' to this message should work from most mail readers, since that usually leaves the Subject: line in the right form (additional "Re:" text in the Subject: is okay). Do NOT create new tickets for the same issue.
Best regards,
Customer Service
Days of Wonder
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